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COVID-19 Response

During these unprecedented times, Herzog is taking the necessary precautions to ensure the health and safety of our employees, passengers, subcontractors, and railroad counterparts in accordance with CDC guidelines. Because the services that Herzog provides are essential and critical to the railroads, our company remains fully operational and committed to the promises we have made to our clients.

To help reduce the impact of the COVID-19 pandemic on our nation, our families, and our workforce, Herzog has implemented heightened health & safety protocols, travel restrictions, offered remote work solutions when possible, and encouraged the use of phone/video conferencing. We have elevated our sanitization procedures at all of our transit properties, construction project offices, and corporate offices to reduce the chance of community spread; and have distributed Personal Protective Equipment, disinfectant, hand sanitizer, and CDC literature to field personnel. We encourage our employees to remain diligent with protective measures such as increased personal hygiene and social distancing to limit exposure to the COVID-19 virus.

COVID-19 Emergency Response Plan

On March 10th, 2020 Herzog sent its first communication regarding the evolving COVID-19 pandemic to employees. Distribution of a CDC Fact Sheet and general instructions were part of a Level 1: Pandemic escalation under our Emergency Response Plan. There are four levels in this plan, detailed below. Herzog has elevated its response to Level 2: Escalating Cases.

Current Response Level: 2

Given the increased impact of this pandemic on industry, government, and the public, Herzog monitors all aspects of its operations and continues to communicate to all Herzog Employees through this website and via email from Human Resources.

Herzog Guidelines

COVID-19 Exposure

Employees must inform their immediate Supervisor if they have been diagnosed with the Coronavirus, have come in contact with someone who has tested positive, or have flu-like symptoms, which could be an indicator of the Coronavirus.


When an employee is confirmed positive with COVID-19:

• Follow the CDC Return to Work Guidelines for illness and flu and notify your immediate Supervisor and the HR Department by phone.
• All employees who have had direct contact with the infected employee and all other employees at the property/project site will be notified by the company of possible exposure.


California COVID information

Cal-OSHA has enacted emergency temporary standards. Here is what you need to know.

Herzog COVID-19 Management Plan

Families First Coronavirus Response Act information


CDC Information

Recognizing symptomsAre You at Higher Risk for Severe Illness?If You Are Sick or Caring for Someone



Media information

How long does the coronavirus live on surfaces?


Travel Authorization

If travel is needed for work reasons, please notify your supervisor to discuss travel plans including destinations, layovers, and timing. Travel authorizations are evaluated on a case-by-case basis.

If employees are planning travel for personal reasons, your supervisor is available to discuss the current risks of travel, including circumstances that could develop that would delay or prevent your scheduled return from the travel destination.

Specifically, we are asking all employees to please self-quarantine prior to returning to work if you are in or have been in one of the following situations since March 15, 2020:

1. Returning from either personal or business travel requiring entrance through U.S. Customs

2. Returning from any of the U.S. states or territories outside of the domestic 48 states (including Alaska and Hawaii)

3. Returning from a cruise of any type

If any of these situations apply to you, please reach out to your Supervisor immediately.


Level 1 – Pandemic Awareness

Mass communication

Distribution of CDC fact sheet

• Break rooms
• Reception desks
• Entrances
• Key administrative personnel

Level 2 – Escalating Cases

Enhanced personal hygiene

• Advanced area disinfecting: doorknobs, tables, desks, and handrails

Social distancing

• 6 feet of separation from those around you

Limited travel

• Approved work-essential travel only
• All air travel must be approved by Company president
• EOC will keep company presidents informed on case rate hot spots

Level 2 actions from CDC website (see below)

Response Level 2 CDC actions

Level 3 – Community Spread

• Continued social distancing
• Personnel screening prior to entering at identified sites
• All travel MUST be approved by Company president
• Self-isolate where possible
• Company to determine if certain employees work from home

Level 4 – Case Saturation / Increasing Fatality Rate

• Company-mandated quarantine for positively-tested employees
• Company-mandated work from home (Designated affected employees)

Preventable Measures

While the World Health Organization (WHO) and the U.S. Center for Disease Control (CDC) work to mitigate the spread of COVID-19, a new Coronavirus, it is important for all of us to understand the facts and what we can do in the workplace and at home to better protect ourselves. Each year in the U.S. some 40 million people contract Influenza resulting in roughly 14,000 deaths. More information is available on the CDC website.


Centers for Disease Control (CDC) website

What are the symptoms of Coronavirus?

According to the CDC, reported illnesses have ranged from mild to severe symptoms that resemble the flu. Symptoms may appear 2-14 days after exposure include:
• Fever
• Cough
• Shortness of breath

*Complications include pneumonia in both lungs, multi-organ failure, and in serious cases, death.

Best Practices

People can help protect themselves from respiratory illness with everyday preventive actions.

• Avoid close contact with people who are sick.
• Avoid touching your eyes, nose, and mouth with unwashed hands.
• Wash your hands often with soap and water for at least 20 seconds.
• Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.

What should you do if you show symptoms for Coronavirus?

• Make an appointment with your doctor, urgent care or telehealth services.
• If visiting a medical office, be sure to call ahead before visiting your doctor and tell them that you have or may have COVID-19. This will help the healthcare provider’s office take steps to keep other people from getting infected or exposed.
• Cover your cough and sneezes and clean your hands often.
• Avoid sharing personal household items.

If you are confirmed to be infected, you should:

• Stay home when you are sick.
• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
• Clean and disinfect frequently touched objects and surfaces.

Additional Resources

EAP Provider

For those affected by recent traumatic events, Herzog’s EAP provider, New Directions, is offering emotional support. Anyone can call the emotional support number, a free and confidential 24/7 mental health helpline staffed by trained and caring professionals ready to guide you to the care you need. This number will be open as long as necessary to support individuals and communities affected by disasters.



New Directions website

Herzog contacts

Priscilla Whitt, Benefits Coordinator
pwhitt@herzog.comEmail Priscilla


Shanda Durbin, Vice President of Human Resources

Email Shanda